Refund Policy

Thanks for shopping at Pretty Lady.
If you are not entirely satisfied with your purchase, we're here to help.

Returns
You have [3] calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds
Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

瑕疵品认定与声明 ：
以下是公司对瑕疵品可接受的认定：
1.大面积破损。
2.严重掉漆。
3.大型污点。
4.断裂。
为避免不愉快的事发生，特别声明及请广大消费者郑重考虑下再行购买。

缺货及退换货流程 ：
商品出货前公司会严格把关检验，所以请您放心。
如果在收到商品的3天內发现商品的质量问题，麻烦先行拍张清晰的照片向我方提出退换货要求，当然是可以退换货或退款的。
并于3天內将欲更换的商品以完整包装寄回，因本公司利润微薄不负责退换货的费用，需由客户自行支付，请注意及郑重考虑下再行购买。